Unveiling the Impact of Cyber Monday on Retail and Consumer Behavior admin, May 7, 2024 Cyber Monday emerged as a marketing term coined in 2005 by the National Retail Federation’s Shop.org to encourage online shopping. Since then, it has grown into a global phenomenon, with retailers offering substantial discounts to lure customers. According to Adobe Analytics, Cyber Monday 2022 saw a record $10.7 billion in online sales, a slight decrease from 2021 but still a significant figure that underscores the day’s importance in the retail sector. Black Friday vs. Cyber Monday: A Retail Strategy Retailers strategically promote both Black Friday and Cyber Monday well in advance to maximize consumer engagement. While Black Friday traditionally focuses on in-store deals, Cyber Monday is tailored for the online shopper. For instance, Target’s past Black Friday offering of a 32″ HD TV for under $250 was an in-store exclusive designed to draw foot traffic, whereas Cyber Monday deals are crafted to drive online sales. The Psychology Behind the Sales The allure of deep discounts on these days is not just about immediate profits https://www.itosoken.com/for retailers. Loss leaders—products sold at a loss to attract customers—are a common tactic used to entice shoppers into stores or onto websites with the expectation that they will purchase additional items at regular prices, offsetting the initial loss. Consumer Spending and the Economy The reliance of the American economy on consumer spending is evident during the holiday season. Retailers are not concerned with whether consumers are stretching their budgets; their primary goal is to stimulate spending. However, this push for consumption can contribute to increased personal debt among shoppers. Some consumers, aware of this, wait for even deeper discounts before making purchases, which can lead to a less significant impact on retailers’ bottom lines. Uncategorized